Our privacy pledge

KTX Insurance Brokers believes in protecting the personal information that you provide us. We have made safe computing and the protection of your privacy an important priority. With the exception of our insurance suppliers and where mandated by the government, the personal information that you share with us will not be shared with third parties without your prior consent.

Cookie tracking method

Cookies are small pieces of information stored on your hard drive. The only personal information that a cookie can contain is information supplied by the visitor and the cookies we use cannot read data off of our visitor's hard disk or read cookie files created by other websites.

Cookie technology can save you time by eliminating the need to re-enter frequently requested information such as your personal identification. Cookies also give us capability to understand how visitors use our site. We use this information to optimize our website and improve the visitor experience.

Please note that you have the option to set your browser to decline our cookies. If you choose not to receive cookies from KTX Insurance Brokers, you may not be able to use all the services available on the site.

Collecting information

We gather and store data about online usage on a collective rather than individual basis. For example, like most websites, we gather aggregate information about the number of visitors that visit our website and the pages that they view, NOT what pages were viewed by each individual. We use this information to anticipate bottlenecks, to gauge the capacity of our servers, and to improve the overall management of our website.

If you have any concerns

We are committed to providing excellent service to you. However, if you have a concern or complaint, please contact us, because we are also committed to working with you to achieve a resolution and following through to a successful conclusion as quickly as possible. In most cases, complaints are resolved simply by discussing it with us. You should be able to get swift results by: